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Privacy Policy


                   Speech, Hearing and Rehabilitation Center
                          Notice of Privacy Practices

This notice describes how medical information about you or the person you 
represent may be used and disclosed and how you can get access to this 
information.  Please review it carefully.

I. Our Duty to Safeguard Your Protected Health Information.

Individually identifiable information about your past, present or future 
health or condition, the provision of health care to you, or payment for the 
health care is considered "Protected Health Information," (PHI).  We are 
required to extend certain protections to your PHI, and to give you this 
Notice about our privacy practices that explains how, when and why we may 
use or disclose your PHI. Except in specified circumstances, we must use or 
disclose only the minimum necessary PHI to accomplish the intended purpose 
of the use or disclosure.	

We are required to follow the privacy practices described in this Notice, 
though we reserve the right to change our privacy practices and the terms of 
this Notice at any time. If we do so, we will post a new Notice in our Intake 
office. You may request a copy of the new notice from our Information Manager, 
and it will also be posted on our website at http://acoc.ashtabula.net/shrc. 

II.	How We May Use and Disclose Your Protected Health Information.

We use and disclose PHI for a variety of reasons. We have a limited right to 
use and/or disclose your PHI for purposes of treatment, payment or our health 
care operations. For uses beyond that, we must have your written authorization 
unless the law permits or requires us to make the use or disclosure without 
your authorization. If we disclose your PHI to an outside entity in order 
for that entity to perform a function on our behalf, we must have in place 
an agreement from the outside entity that it will extend the same degree 
of privacy protection to your information that we must apply to your PHI.  
However, the law provides that we are permitted to make some uses/disclosures 
without your consent or authorization. The following offers more description 
and some examples of our potential uses/disclosures of your PHI.

	* Uses and Disclosures Relating to Treatment, Payment, or Health Care 
          Operations. Generally, we may use or disclose your PHI as follows:
    
          For Treatment We may disclose your PHI to doctors, nurses, 
          therapists teachers, and other professionals who are involved in 
          providing your care. For example, your PHI may be shared among the 
          members of our treatment team. This team may include outside entities 
          or individuals with whom we contract for treatment services or with 
          whom we cooperate in your treatment. Such outside entities might be 
          Head Start or the local school district. We may also use or disclose 
          PHI to hearing aid manufacturers if you are purchasing a hearing aid.  

          To Obtain Payment We may use/disclose your PHI in order to
          bill and collect payment for your health care services.  For 
          examples, we may release portions of your PHI to your insurance 
          company including private insurance, Medicaid, Medicare, or Ashtabula 
          County Department of Jobs and Family Services in order to get paid 
          for the variety of services that we deliver to you.

          For Health Care Operations We may use/disclose your PHI in 
          the course of operating the Speech, Hearing and Rehabilitation 
          Center. For example, we may use your PHI in evaluating the quality 
          of our services, or we may disclose certain portions of your PHI to 
          an accountant for audit purposes. We may release portions of your 
          PHI to the Ashtabula County Health Department for children referred 
          to us from their Well Child Clinic. In any case, we require these 
          persons or entities to appropriately safeguard the privacy of your 
          information.

          Appointment Reminders or Messages During Treatment Unless you 
          provide us with alternative instructions, we may leave brief messages 
          on your answering machine, with someone you have designated when you 
          have no phone, or through the mail.

  	* Uses and Disclosures Requiring Authorization: For Uses and 
          Disclosures Beyond Treatment, Payment and Operations Purposes 
          we are required to have your written authorization unless the use 
          or disclosure falls within one of the exceptions listed below. 
          Authorizations can be revoked at any time to stop future 
          uses/disclosures except to the extent that we have already 
          undertaken an action in reliance upon your authorization.

	* Uses and Disclosures of PHI Not Requiring Consent or Authorization:
          The law provides that we may use/disclose your PHI without your 
          consent or authorization in the following circumstances:

                  1. When required by law 
                  2. To report suspected child abuse or neglect as required by 
                     law. We may also disclose PHI when we believe you to be a 
                     victim of domestic violence.
                  3. For public health activities We may disclose PHI when we 
                     are required to collect information about disease or 
                     injury or to cooperate with a public health investigation.
                  4. To cooperate with government oversight agencies which may 
                     be conducting audits, investigations or civil or criminal 
                     proceedings.
                  5. To your employer if we have provided a test at your 
                     employer's request.
                  6. When required to do so by a court or administrative order, 
                     subpoena or discovery request; in most cases you will have 
                     notices of such release.  
                  7. When necessary to report to the Food and Drug 
                     Administration adverse events, product defects, or to 
                     participate in product recalls.
                  8. To workers' compensation agencies if necessary for your 
                     workers' compensation benefit determination.  
                  9. To the Department of Veterans Affairs for purposes of 
                     determining your eligibility for benefits.
                  10. To a correctional facility having custody of an inmate.	

III. Your Rights Regarding Your Protected Health Information

You have the following rights relating to your PHI:

	* To Request Restrictions On Uses/Disclosures: You have the right 
          to ask that we limit how we use or disclose your PHI.  We will 
          consider your request, but are not legally bound to agree to the 
          restriction. To the extent that we do agree to any restrictions 
          on our use/disclosure of your PHI, we will put the agreement in 
          writing and abide by it except in emergency Situations. We cannot 
          agree to limit uses/disclosures that are required by law.  

	* To Choose How We Contact You: You have the right to ask that we 
          send you information at an alternative address or by an alternative 
          means. We must agree to your request as long as it is reasonably 
          easy for us to do so. 

        * To Inspect and Copy Your PHI: Unless your access is restricted for 
          clear and documented reason, you have a right to see your PHI upon 
          your written request.  We will respond to your request within 30 
          days. If we deny your access, we will give you written reasons for 
          the denial and explain any right to have the denial reviewed. If you 
          want copies of your PHI, a charge for copying may be imposed, 
          depending on your circumstances. You have a right to choose what 
          portions of your information you want copied and to have prior 
          information on the cost of copying.

        * To Request Amendment of Your PHI: If you believe that there is 
          a mistake or missing information in our record of your PHI, you 
          may request, in writing, that we correct or add to the record. 
          The reason for the request must be included. We will respond 
          within 60 days of receiving your request. We are not required 
          to make all requested amendments, but we will give careful 
          consideration to each request. We may deny the request if we 
          determine that the PHI is: (i) correct and complete or (ii) not 
          created by us and/or not part of our records. If we deny your 
          request we will notify you in writing as to the reason for the 
          denial and of your right to have the request and the denial 
          appended to your PHI. If we approve your request, we will amend 
          your PHI and inform you and also inform others that need to know 
          about the change to your PHI.  

        * To Find Out What Disclosures Have Been Made: You have a right 
          to receive an accounting of certain disclosure made by us of your 
          personal health information after April 14, 2003. Such an accounting 
          does not include disclosures for treatment, payment or operations; 
          disclosures made to you or your representative; or disclosures made 
          pursuant to your written authorization; The list will also not 
          include any disclosures made for national security purposes, to law 
          enforcement officials or correctional facilities, or disclosures 
          made before April 14, 2003. We will respond to your written request 
          within 60 days of receiving it. Accounting Request forms are 
          available from the Information Manager

        * To Receive This Notice: You will be asked to sign an 
          acknowledgment form that you received this Notice of Privacy 
          Practices.

        * To File a Complaint: If you believe that your privacy rights 
          have been violated, you can file a written complaint with the 
          Executive Director. You may also file a complaint with the Secretary 
          of the U. S. Department of Health and Human Services in Washington 
          D.C. in writing within 180 days of a violation of your privacy 
          rights. There will be no retaliation for filing a complaint.  

IV.    Who May Exercise Patient Rights

          * An adult patient
          * The guardian of an adult patient
          * The patient's representative if that person has been given 
            written authorization to act on his behalf
          * Parents or legal guardians
          * Divorced parents:  Both have equal right to authorize 
            uses and disclosures of a child's PHI and to exercise  
            patient rights on behalf of the minor. No preference  
            is given to the custodial parent (ORC 3109.10) unless 
            there is a court order stating otherwise.


If you have questions or need further assistance regarding this Notice, you may 
contact the Information Manager in person or by phone at 992-4433.

Effective Date: This notice is effective April 14, 2003


Acknowledgment: I have received a copy of the Notice of Privacy Practices 
of the Speech, Hearing and Rehabilitation Center on 

__________________________________________
Date

_________________________________
Printed Name of Patient


_________________________________
Printed Name of signer if different from patient


__________________________________
Signature of patient or signer


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Signer's relationship to patient